Frequently Asked Questions
Please contact cs@fleekgoddess.com within 12hrs of you placing an order.
We process your order within 24hrs, we might not able to cancel an order that has been proecessed/shipped.
Transit Time
All Products: 5 - 10 business days
We Currently Only Deliver Domestically To The USA
Shipping Cost
| Under $15 | $8 |
| $15 - $40 | $5 |
| Over $40 | Free |
Fleekgoddess will accept returns of unworn/unwashed products
Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale and non-refundable.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
You can always contact us via email cs@fleekgoddess.com or using this contact form. Contact Us
We understand if you prefer talk on the phone with Real Person, Leave us a message your number and availability, we will call you!
We are currently working on setting up the phone support. Thanks for your patience.
Please contact cs@fleekgoddess.com within 12hrs of you placing an order.
We process your order within 24hrs, we might not able to cancel an order that has been proecessed/shipped.
Transit Time
All Products: 5 - 10 business days
We Currently Only Deliver Domestically To The USA
Shipping Cost
| Under $15 | $8 |
| $15 - $40 | $5 |
| Over $40 | Free |
Fleekgoddess will accept returns of unworn/unwashed products
Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale and non-refundable.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
You can always contact us via email cs@fleekgoddess.com or using this contact form. Contact Us
We understand if you prefer talk on the phone with Real Person, Leave us a message your number and availability, we will call you!
We are currently working on setting up the phone support. Thanks for your patience.